{"id":16577,"date":"2023-05-15T13:52:19","date_gmt":"2023-05-15T12:52:19","guid":{"rendered":"https:\/\/www.lucca.fr\/magazine\/?p=16577"},"modified":"2026-02-18T13:33:10","modified_gmt":"2026-02-18T12:33:10","slug":"rentabilite-formation","status":"publish","type":"post","link":"https:\/\/www.lucca.fr\/magazine\/talents\/competences-carrieres\/rentabilite-formation","title":{"rendered":"Deux mod\u00e8les et cinq indicateurs cl\u00e9s pour \u00e9valuer la rentabilit\u00e9 d\u2019une formation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"16577\" class=\"elementor elementor-16577\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f6850eb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f6850eb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d06bfe\" data-id=\"1d06bfe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-964c582 elementor-widget elementor-widget-text-editor\" data-id=\"964c582\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Il est commun\u00e9ment admis qu\u2019investir dans la formation de ses salari\u00e9s s\u2019av\u00e8re toujours b\u00e9n\u00e9fique. Mais s\u2019agit-il d\u2019une v\u00e9rit\u00e9 irr\u00e9futable\u2009? Faut-il privil\u00e9gier des d\u00e9penses li\u00e9es \u00e0 la formation de vos \u00e9quipes au d\u00e9triment d\u2019autres domaines\u2009?<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Quitte \u00e0 divulg\u00e2cher une partie de cet article, nous affirmons qu\u2019il est toujours judicieux d\u2019investir dans la formation. En revanche, si le retour sur investissement vous semble d\u00e9cevant, il est fort \u00e0 parier que les objectifs n\u2019ont pas \u00e9t\u00e9 correctement d\u00e9finis initialement. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50dc6ef elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"50dc6ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;Aucun titre n\\u2019a \\u00e9t\\u00e9 trouv\\u00e9 sur cette page.&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<div class=\"elementor-toc__header-title\">\n\t\t\t\tSommaire de l'article\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__50dc6ef\" aria-expanded=\"true\" aria-label=\"Ouvrir la table des mati\u00e8res\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__50dc6ef\" aria-expanded=\"true\" aria-label=\"Fermer la table des mati\u00e8res\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__50dc6ef\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa6a85b elementor-widget elementor-widget-heading\" data-id=\"fa6a85b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La d\u00e9finition des objectifs : pr\u00e9alable indispensable \u00e0 une \u00e9valuation fiable des r\u00e9sultats\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a847042 elementor-widget elementor-widget-text-editor\" data-id=\"a847042\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Vos objectifs doivent \u00eatre <strong>clairement formul\u00e9s<\/strong> dans votre plan de formation (nos conseils pour la <a href=\"https:\/\/www.lucca.fr\/magazine\/talents\/competences-carrieres\/construire-plan-de-formation\" target=\"_blank\" rel=\"noopener\">cr\u00e9ation d&rsquo;un plan de formation<\/a> efficace). Ils constituent les fondations sur lesquelles reposent vos indicateurs cl\u00e9s (KPI). Ces derniers vous permettront de v\u00e9rifier si les r\u00e9sultats souhait\u00e9s sont atteints.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Les objectifs visent \u00e0 <strong>g\u00e9n\u00e9rer des b\u00e9n\u00e9fices<\/strong> pour l\u2019entreprise, m\u00eame s\u2019il ne s\u2019agit pas n\u00e9cessairement de b\u00e9n\u00e9fices financiers. Il peut s\u2019agir de r\u00e9pondre aux besoins de formation des salari\u00e9s, \u00e0 travailler sur les comp\u00e9tences \u00e0 d\u00e9velopper ou \u00e0 optimiser les processus internes.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Voici diff\u00e9rents <a href=\"https:\/\/www.lucca.fr\/magazine\/talents\/competences-carrieres\/pourquoi-plan-de-formation\" target=\"_blank\" rel=\"noopener\">objectifs de formation<\/a>\u00a0:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">l\u2019acquisition de nouvelles comp\u00e9tences ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">l\u2019am\u00e9lioration des performances des salari\u00e9s ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">l\u2019am\u00e9lioration de la qualit\u00e9 des produits ou des services. <\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-276759c5 cta-img e-flex e-con-boxed e-con e-parent\" data-id=\"276759c5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-33c1fed5 e-flex e-con-boxed e-con e-child\" data-id=\"33c1fed5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-261baed1 elementor-widget elementor-widget-heading\" data-id=\"261baed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Planning RH : structurez vos entretiens pour mieux \u00e9valuer et former<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1849f112 elementor-widget elementor-widget-text-editor\" data-id=\"1849f112\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez un calendrier complet pour organiser vos entretiens, affiner vos \u00e9valuations et identifier les besoins de formation de vos collaborateurs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73e5171b elementor-widget elementor-widget-button\" data-id=\"73e5171b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/info.lucca.fr\/l\/950782\/2024-04-17\/5xz2gx\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">T\u00e9l\u00e9charger le planning<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-be8f42a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"be8f42a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9c1016\" data-id=\"b9c1016\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34b1999 elementor-widget elementor-widget-spacer\" data-id=\"34b1999\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8716011 elementor-widget elementor-widget-heading\" data-id=\"8716011\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Efficacit\u00e9 de la formation : les mod\u00e8les d\u2019\u00e9valuation Kirkpatrick et Phillips<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07ff676 elementor-widget elementor-widget-heading\" data-id=\"07ff676\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le mod\u00e8le de Donald Kirkpatrick\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a20711 elementor-widget elementor-widget-text-editor\" data-id=\"0a20711\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ce grand classique de l\u2019\u00e9valuation des formations a \u00e9t\u00e9 d\u00e9velopp\u00e9 pour en analyser objectivement l\u2019efficacit\u00e9. Ce mod\u00e8le s\u2019int\u00e9resse aux <strong>connaissances acquises<\/strong> par les salari\u00e9s lors de la formation et dans quelle mesure ils sont en capacit\u00e9 de <strong>les int\u00e9grer \u00e0 leur activit\u00e9 professionnelle :<\/strong><\/p>\n<ul>\n<li>le mod\u00e8le de Donald Kirkpatrick repose sur quatre crit\u00e8res d\u2019\u00e9valuation, la <strong>r\u00e9action<\/strong>, ou le niveau de satisfaction des participants \u00e0 la formation\u2009;<\/li>\n<li>l\u2019<strong>apprentissage<\/strong>, soit la mesure du volume des connaissances acquises lors de la formation ;<\/li>\n<li>le <strong>changement de comportement<\/strong> des participants dans leur fonction. Autrement dit, comment int\u00e8grent-ils les nouvelles connaissances et comp\u00e9tences dans leur travail quotidien ;<\/li>\n<li>les <strong>r\u00e9sultats<\/strong>, ou l\u2019\u00e9valuation des effets de la formation sur les r\u00e9sultats de l\u2019entreprise et leur ad\u00e9quation avec les objectifs initialement fix\u00e9s.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6dacbb elementor-widget elementor-widget-heading\" data-id=\"d6dacbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le mod\u00e8le de retour sur investissement de Jack Phillips\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65b13b7 elementor-widget elementor-widget-text-editor\" data-id=\"65b13b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Jack Phillips s\u2019appuie sur le mod\u00e8le de Donald Kirkpatrick en y ajoutant un cinqui\u00e8me crit\u00e8re d\u2019\u00e9valuation\u00a0: <strong>le retour sur investissement<\/strong>. Il met en balance les b\u00e9n\u00e9fices imputables \u00e0 la formation par rapport aux d\u00e9penses engag\u00e9es.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">En nous inspirant des mod\u00e8les Kirkpatrick et Phillips, nous identifions cinq indicateurs cl\u00e9s pertinents pour \u00e9valuer la formation.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb3fe0b elementor-widget elementor-widget-heading\" data-id=\"eb3fe0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5 indicateurs cl\u00e9s pour mesurer l\u2019efficacit\u00e9 d\u2019une formation\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d29290 elementor-widget elementor-widget-heading\" data-id=\"0d29290\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">La courbe d\u2019apprentissage <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7b94c0 elementor-widget elementor-widget-text-editor\" data-id=\"e7b94c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Une courbe d\u2019apprentissage escarp\u00e9e traduit une <strong>assimilation rapide<\/strong> des connaissances par vos salari\u00e9s et, par cons\u00e9quent, leur capacit\u00e9 \u00e0 les int\u00e9grer promptement \u00e0 leurs pratiques professionnelles. Le temps n\u00e9cessaire pour l\u2019acquisition des comp\u00e9tences vis\u00e9es est un indicateur pr\u00e9cieux pour mesurer l\u2019efficacit\u00e9 de la formation.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Pour suivre ce KPI, vous pouvez <strong>mesurer le temps moyen et le temps individuel que les salari\u00e9s ont mis pour suivre une formation <\/strong>puis <strong>comparer leurs performances avant et apr\u00e8s la session de formation<\/strong>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cac278 elementor-widget elementor-widget-heading\" data-id=\"2cac278\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le niveau de satisfaction des participants <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c776081 elementor-widget elementor-widget-text-editor\" data-id=\"c776081\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Une formation vise \u00e0 apporter des connaissances et\/ou des comp\u00e9tences \u00e0 ses participants. En plus de cet objectif principal, il appara\u00eet pertinent de s\u2019int\u00e9resser \u00e0 <strong>la perception de la formation par ses participants<\/strong>, en particulier son utilit\u00e9. Ce faisant, vous pourrez distinguer ce qui a fonctionn\u00e9 de ce qui devrait \u00eatre rectifi\u00e9.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Pour mesurer le niveau de satisfaction, vous pouvez soumettre <strong>une enqu\u00eate<\/strong> aux participants. En outre, vous pouvez utiliser des mesures quantitatives telles que le <strong>taux de participation<\/strong>, le <strong>taux d\u2019ach\u00e8vement<\/strong> ou <strong>les r\u00e9sultats individuels obtenus \u00e0 un test d\u2019\u00e9valuation<\/strong> \u00e0 la fin de la formation.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b04878b elementor-widget elementor-widget-heading\" data-id=\"b04878b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">La transformation des connaissances en comp\u00e9tences<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c0e67d elementor-widget elementor-widget-text-editor\" data-id=\"9c0e67d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">L\u2019objectif de toute formation est que les salari\u00e9s transforment les connaissances nouvellement acquises en <strong>comp\u00e9tences pratiques<\/strong>.\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Les <strong>performances des salari\u00e9s<\/strong> avant et apr\u00e8s la formation peuvent vous aider \u00e0 appr\u00e9cier ce crit\u00e8re d\u2019\u00e9valuation. Par ailleurs, la transposition des nouvelles comp\u00e9tences dans les pratiques professionnelles quotidiennes traduit \u00e9galement l\u2019engagement et la motivation du salari\u00e9.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5108d2f elementor-widget elementor-widget-heading\" data-id=\"5108d2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Les effets sur la performance de l\u2019entreprise <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef31504 elementor-widget elementor-widget-text-editor\" data-id=\"ef31504\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">L\u2019un des objectifs poursuivis par de nombreuses formations en entreprise est d\u2019<strong>optimiser les performances<\/strong> des salari\u00e9s et de l\u2019organisation. Cela peut se traduire par une augmentation de l\u2019efficacit\u00e9 et de la productivit\u00e9, une augmentation des ventes, une am\u00e9lioration de la qualit\u00e9 des produits et services\u2026<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Pour en analyser les effets, vous devez <strong>comparer les indicateurs de performance<\/strong> de tous ces domaines avant et apr\u00e8s la formation.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ca1c98 elementor-widget elementor-widget-heading\" data-id=\"7ca1c98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le retour sur investissement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-328a3b4 elementor-widget elementor-widget-text-editor\" data-id=\"328a3b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Cet indicateur cl\u00e9 fonctionne selon la formule g\u00e9n\u00e9rale du retour sur investissement. Le r\u00e9sultat indique <strong>si les retomb\u00e9es \u00e9conomiques de la formation exc\u00e8dent le co\u00fbt de sa mise en \u0153uvre<\/strong>.<\/span><\/p><p><span style=\"font-weight: 400;\"><br><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dans la pratique, si la formation n\u2019est pas directement li\u00e9e \u00e0 des r\u00e9sultats commerciaux quantitatifs, il est difficile d\u2019obtenir un calcul objectif.<\/span><\/p><p><span style=\"font-weight: 400;\"><br><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pour mesurer correctement le retour sur investissement, <strong>il convient d\u2019abord d\u2019\u00e9tudier les co\u00fbts imputables \u00e0 l\u2019absence de formation<\/strong>. Il est donc n\u00e9cessaire de conna\u00eetre \u00e0 l\u2019avance les pr\u00e9judices occasionn\u00e9s dans l\u2019entreprise par le d\u00e9ficit de connaissances ou l\u2019inefficacit\u00e9 des salari\u00e9s afin de les comparer aux r\u00e9sultats obtenus apr\u00e8s l\u2019acquisition des nouvelles comp\u00e9tences.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-d8a36be cta-img e-flex e-con-boxed e-con e-parent\" data-id=\"d8a36be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-662376e3 e-flex e-con-boxed e-con e-child\" data-id=\"662376e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e0ea694 elementor-widget elementor-widget-heading\" data-id=\"2e0ea694\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Pourquoi adopter une solution RH ? Les retours concrets de 4 entreprises<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b7b3696 elementor-widget elementor-widget-text-editor\" data-id=\"1b7b3696\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ce m\u00e9mo vous plonge dans l\u2019exp\u00e9rience de iAdvize, Artimon, Oodrive et La Centrale.<br \/>D\u00e9couvrez comment ils ont r\u00e9ussi \u00e0 :<\/p><ul><li>structurer et automatiser leurs entretiens RH ;<\/li><li>suivre pr\u00e9cis\u00e9ment les comp\u00e9tences de leurs collaborateurs ;<\/li><li>cibler les formations r\u00e9ellement utiles, au bon moment.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66c9f127 elementor-widget elementor-widget-button\" data-id=\"66c9f127\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/info.lucca.fr\/l\/950782\/2025-06-26\/5zj3zc\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Consulter le m\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Il est commun\u00e9ment admis qu\u2019investir dans la formation de ses salari\u00e9s s\u2019av\u00e8re toujours b\u00e9n\u00e9fique. Mais s\u2019agit-il d\u2019une v\u00e9rit\u00e9 irr\u00e9futable\u2009? Faut-il privil\u00e9gier des d\u00e9penses li\u00e9es \u00e0 la formation de vos \u00e9quipes au d\u00e9triment d\u2019autres domaines\u2009? \u00a0&#8230;<\/p>\n","protected":false},"author":31,"featured_media":31496,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[156],"tags":[],"post_folder":[],"class_list":["post-16577","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-competences-carrieres"],"_links":{"self":[{"href":"https:\/\/www.lucca.fr\/magazine\/wp-json\/wp\/v2\/posts\/16577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lucca.fr\/magazine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lucca.fr\/magazine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lucca.fr\/magazine\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lucca.fr\/magazine\/wp-json\/wp\/v2\/comments?post=16577"}],"version-history":[{"count":4,"href":"https:\/\/www.lucca.fr\/magazine\/wp-json\/wp\/v2\/posts\/16577\/revisions"}],"predecessor-version":[{"id":33810,"href":"https:\/\/www.lucca.fr\/magazine\/wp-json\/wp\/v2\/posts\/16577\/revisions\/33810"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.lucca.fr\/magazine\/wp-json\/wp\/v2\/media\/31496"}],"wp:attachment":[{"href":"https:\/\/www.lucca.fr\/magazine\/wp-json\/wp\/v2\/media?parent=16577"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lucca.fr\/magazine\/wp-json\/wp\/v2\/categories?post=16577"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lucca.fr\/magazine\/wp-json\/wp\/v2\/tags?post=16577"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/www.lucca.fr\/magazine\/wp-json\/wp\/v2\/post_folder?post=16577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}